Terms & Policy of Use and processing of personal data on social media

Terms and policy of use on social media

Our presence as the Independent Authority for Public Revenue (hereinafter IAPR) on social media is carried out through our official accounts. Each of our social media pages and accounts is a “page” and not a personal “profile,” therefore the administrator does not have access to the data posted by the user/visitor on their personal page. Your use of our social media recommends the acceptance of these Terms of Use on your part.

What you can expect from our social media:

1. Informational purpose

We use social media as an alternative method of sharing the content published on our website about our services and work and for us to interact with interested parties..

Social media do not replace in any way the prescribed procedures for request submission by citizens and are not a channel for our services to process the citizens’ personal affairs. We will never use social media as a means of communication for any of your tax affairs or to transfer taxpayer data, nor to communicate individual notices of debts or tax refunds or any other document. For your convenience, contact here.

Our official social media accounts are:

2. Rules of communication on social media

When publishing your comments, you are kindly requested to show respect in the way you communicate with us and with other users, comply with the current legislation and refrain from:

expressions and, in general, language that is offensive, threatening, provocative or abusive (such as abusive or vulgar comments, hate speech directed towards specific groups, especially on the basis of ethnic / racial origin, religion, gender) posts or shares with content that:
-is pornographic, defamatory, abusive, racist, sexist, xenophobic, homophobic or in any way illegal
-emboldens a conduct that constitutes a criminal offence, gives rise to civil liability or in any way violates any provision of law
-violates copyright law
-constitutes personal data of you or of third parties, such as Tax Identification Number (TIN), postal address, telephone number, e-mail address, photos, videos, reports of tax violations by third parties, information about your personal affairs in the tax administration or other personal information,
-is spam, obviously unrelated to the topic or promoting services and products

This Policy of Use is valid until it is amended with a newer Policy of Use.

3. User Features

You may post comments on our social media pages, subject to your compliance with these Terms of Use for the medium. Furthermore, you can repost the content we post. In this case, the content should not be altered, modified or changed in a way that is contrary to the purposes of its publication, the style, the purpose of the Organisation and the current Terms of Use.

4. Security, Confidentiality – Processing of Personal Data

Our social accounts media are not IAPR websites but only represent our presence on third-party service provider accounts. Therefore, we are not responsible for the security policy applied by the respective third-party provider.
When participating in a social medium, you are personally responsible for the comments you post, your username, and any information you share. We bear no responsibility for comments/opinions posted by third parties, other than the administrator, and for any offense they may cause to third parties. Any damage caused to third parties by the vile or unfair use of IAPR’s social networking services by the user/visitor is the sole responsibility of the user/visitor.
Therefore, you are kindly requested not to share your or any third party’s personal data and information in your public comments, posts and private messages you send to our social media accounts, as on the one hand they will be accessible to an unspecified number of people, and on the other hand we cannot know the purpose of use and processing that may occur from social media platforms.
Regarding the processing of personal data carried out by IAPR on its social media accounts, you can find information below.


5. Account Administration

Our social media accounts are managed by a specially authorized team (hereinafter: “administrator”). The administrator posts the content and manages the comments.

The internet is a 24/7 medium, and your comments are welcome at any time, however new content or any responses to comments will only be posted on business days and hours.

User comments on our pages are read but only responded to when appropriate. The administrator reserves the right not to publish or delete comments that are not in accordance with these Terms of Use, to block specific users from being able to post comments and to access our social media, without notice. If deemed necessary, taking further measures to prevent illegal acts or any damage is not excluded.
 

6. Links to Other Websites

On our social media pages, for the convenience of users, we may refer for informational purposes to hyperlinks or repost content from third-party websites. While we exercise due diligence and pay due attention when reposting content, we are not responsible for the reliability, accuracy, validity or completeness of the information contained on these sites. The third-party website operators are solely responsible for the content of their websites or for any damage that may result from their use. Views/comments expressed therein do not necessarily reflect our views and in no way should it be assumed that IAPR endorses or accepts the content, products or services of the linked websites.

7. Interaction with other webpages

Our choice to “follow,” add as a “favourite,” or “subscribe to” another user’s account does not mean that we identify with or accept all the posts and publications of that account. Similarly, the content that we may share from another user (via a repost) as well as the opinions/comments expressed in it does not necessarily reflect our views and should in no way be construed as being endorsed or promoted by IAPR.

8. Access to the Platforms

Given that the social media platforms use servers managed by third parties, our accounts may experience technical malfunctions that are beyond our control. As such, we are not responsible for instances where the platforms become unresponsive or unavailable.

9. Intellectual Property

Information published on IAPR’s social media accounts is subject to the provisions on the protection of Intellectual Property.

10. Use of social media by IAPR employees

IAPR employees who maintain personal pages / accounts on social media under their own name or under a pseudonym can in no way be considered to represent us, despite the professional link between us. Comments, publications and opinions, which are in any way expressed through their personal pages and accounts, do not constitute our official positions but their personal positions.

11. Validity of Policy of Use 

This Policy of Use is valid until it is modified by a newer Policy of Use.

 

DATA PROTECTION STATEMENT

The Independent Authority for Public Revenue (Processing Controller) uses social media (X, LinkedIn and YouTube) to inform the public about its services, actions and work, communicate directly with citizens and detect the impact of its work, actions and services on users’ social media.

It is pointed out that social media is only one of the ways that the Independent Authority for Public Revenue publicly communicates with the public. All information about the services, actions and work of the Independent Authority for Public Revenue (hereinafter: IAPR) is also available on its website. Therefore, access to social media is not required in order to be informed about the work, actions and services of IAPR.

Α. Processing of your personal data by social media platforms

When visiting IAPR’s social media accounts, your personal data is processed by the social media platforms, which process it independently of IAPR for their purposes (Independent Processing Controllers). To be informed about the processing of your personal data by the social media platforms, please read carefully their privacy policies by going to the following links:

When visiting IAPR’s social media accounts, the social media platforms install cookies and similar technologies on your terminal device. IAPR is not related to the installation and use of these cookies nor does it collect related data. More information about the use of cookies and related technologies by social media platforms is available at the following links:

Finally, plugins or addons of social media used on our website do not transmit to the social media platforms the data of the IAPR website visitors with only their visit to the website, i.e., without them using it to go to the IAPR social media accounts.

Β. Processing of your personal data by IAPR

b1. What personal data do we process and who has access to it?

When visiting IAPR’s social media accounts, IAPR gains access, depending on the social media platform, to the following categories of your personal data:

1) Personal data of your profile that is publicly visible, such as:
Identifying information: name and surname, username, profile picture, Contact information: e-mail address, phone number, postal address, etc. Professional and educational background: occupation, professional employment history, professional and academic training, etc. Other personal information of your profile that is publicly visible, such as geographic region, gender, number of followers or connections you have, pages you follow, etc., your posts/shares that are publicly visible, and any comments you have made on them
 
2) Personal data resulting from your interaction with IAPR’s social media accounts, such as:
Your personal data that may be contained in your posts/shares on IAPR’s social media accounts or in your comments on posts/shares of IAPR or other users on IAPR’s Social media accounts, your reactions (likes, reaction buttons) in posts and comments on IAPR’s social media accounts as well as personal data that may be contained in your personal messages on IAPR’s social media accounts.

Access to your personal data on behalf of IAPR is exclusively granted to the authorised group of IAPR employees or any external partners who manage IAPR’s social media accounts.
 

b2. Why do we process your personal data?

IAPR processes your personal data to inform you about its services, actions and work, to detect the impact of its work, actions and services on users’ social media, to organise and coordinate its presence on social media.

The legal basis of the processing is paragraph 1 (e) of Article 6 of the General Data Protection Regulation, which allows IAPR to process personal data, when that is necessary for the performance of its institutional tasks, including its duty to inform citizens of its services, actions and, in general, its work (principle of transparency or open action of the public administration - article 5A S).

IAPR does not process your personal data for automated decision-making or profiling.

b3. How do we process your personal data?

IAPR only processes aggregated and statistical data for the organisation and coordination of its communication activities on social media and also for purposes of analysis and drawing conclusions, such as regarding the impact of its actions on social media users.

IAPR does not use any external social-media tracking tools but relies solely on the analytical tools built into social media platforms (LinkedIn’s “Page Insights” and X’s “X Analytics”) and publicly available statistics, such as the number of likes, comments or reposts/shares.

Lastly, it is pointed out that the information received by IAPR through LinkedIn’s “Page Insights” and X’s “X Analytics” is aggregated and anonymous and does not refer to specific users.

b4. How long do we keep your personal data?

IAPR does not save your personal data. It collects, stores and keeps only aggregated and statistical data for the most efficient organisation and coordination of its communication activities and for purposes of analysis and drawing conclusions, such as regarding the impact of its actions and in general its work on social media users.

b5. What are your rights regarding your personal data?

As a “data subject,” you have specific rights under Chapter III (Articles 12-23) of Regulation (EU) 2016/679, in particular the right to access, correct or delete your personal data and the right to restrict the processing of such data. Where applicable, you also have the right to object to processing, for reasons relating to your particular situation.|

You have the same rights on social media platforms regarding the processing of your personal data carried out by them.

For issues related to the processing of your personal data by IAPR and the exercise of your rights deriving from the GDPR, you can also contact the Independent Data Protection Support Department of IAPR electronically as follows:

a) If you are a registered user of IAPR’s online services, you can submit your request through our account in the digital portal myAADE by selecting “Register and Contact" and then “Questions to IAPR” by selecting “General Data Protection Regulation-GDPR” as the subject category.
b) If you are not a registered user, you can submit your question through the IAPR website  (www.aade.gr) by selecting “IAPR” from the Menu and then “Contact” where you will find a Request Form, in which you must select “General Data Protection Regulation-GDPR” as the subject category.

Lastly, you have the right to appeal to the General Data Protection Regulation (GDPR) for issues concerning the processing of your personal data. For more information about filing a GDPR complaint, you can visit the following link:
 

https://www.dpa.gr/el/polites/katagelia_stin_arxi